User Experience Designer and Researcher

Summary

  • Significant experience in applying user-centered design methods to engineering and design challenges.
  • Able to drive design innovation, evangelism, and leadership in fast-paced, collaborative environments.

Experience and Accomplishments

    VMware: Staff User Experience Designer (May - Aug '08, June '09 - Present)
  • UX design lead for a fast growing agile team responsible to deliver a brand new product using a design-driven lean methodology.
  • Previously, design lead for a global team of over 50 designers and UI engineers responsible for the vCloud Suite.
  • Deliver simple user models, workflows, wireframes, and product recommendations for technical applications on the web, mobile, and wearable devices.
  • Manage design standards and priorities across products.
  • Conduct user research on enterprise users.
  • Pitch design recommendations to internal and external audiences as large as 1500 people.
  • Won best paper at internal innovation conference in 2012 and 2014.
  • Won people‚Äôs choice award at internal hackathon in 2014.


    IBM: User Experience Design Intern (8 months)
  • Quickly learned large enterprise software applications.
  • Delivered user research and UE recommendations for products in Rational and WebSphere line.


    Additional Design Experience (~3 years)
  • Designed for mobile and small screen (iPhone and TV remote), large touch surfaces (Disney), web UIs (OLPC), and a smart car application (Mojio).
  • View portfolio.

Education

  • Bachelor's of Applied Science, Honors in Systems Design Engineering, University of Waterloo, Ontario, Canada
  • Sample courses: Cognitive ergonomics, user centered design methods, engineering optimization, data structures and algorithms.

Skills and Methods

Leadership

Design evangelism
Goal setting
Prioritization
Mentoring

Design

Brainstorming and ideation
Review, critique, and iteration
Interaction design
Information architecture

User Research

Contextual inquiry
Participatory design
User interviews
Usability testing
Affinity diagramming
Task analysis

Tools

Pencil and Paper
OmniGraffle
HTML/CSS

Fun Facts

Myers-Briggs type: ENTJ
Interests: public speaking, improv acting, and motorcycle riding.